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Understand how we work before you commit

Straight answers about pricing, scope, documentation, and process — the same information we'd walk you through on a screening call.

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What happens during the 15-minute screening call?

We confirm your business need, timeline, current systems, who will approve the project, and whether there's a fit — before recommending a paid Technology Assessment.

How much does a Technology Assessment cost?

$300–$750 depending on business size and complexity. If you move forward with CloudBridge Complete Launch, the assessment fee is credited toward the full project.

What's included in CloudBridge Complete Launch?

Network and Wi-Fi setup, business email, cloud storage, device and printer setup, MFA and basic security configuration, staff training, written documentation, and 30 days of post-launch support. Full list on the Services page.

What's NOT included unless separately scoped?

Advanced cybersecurity monitoring, 24/7 support, complex server deployment, compliance audits (including HIPAA certification), custom software or website development, phone systems, camera/security installation, and support beyond the included 30 days.

How does payment work?

40% at project approval, 40% at the mid-project implementation milestone, 20% at final handoff. Implementation begins only after the signed agreement is complete and the first payment clears.

What happens after the 30-day support period ends?

We offer the CloudBridge Growth Partner Plan — ongoing IT support, security guidance, and technology planning, custom-priced after your assessment.

Do you work with businesses outside the 3–50 employee range?

That range is our best fit. Smaller businesses receive a reduced-scope package rather than a discount on the full offer; businesses above 50 users or with complex needs get custom Strategic IT Partner pricing.

Still have questions?

Send us a message, or go straight to requesting a Technology Assessment.